REO are a London based digital experience agency who work across a variety of sectors, boasting an impressive portfolio of clients such as Amazon, M&S, Tesco and Samsung. Their innovative and creative team of staff dedicate thousands of hours of research across both real-life settings and in the lab in order to challenge their client’s business approaches. Using this research, strategy and design through to implementation, they enable their clients to really focus on what’s important. Their main goal is to eradicate bad experience design.
Focusing on 2 main services, research and optimisation, REO deliver daily solutions that keep partners on top of their game. Conversion rate optimisation, product experimentation, data analytics, enablement and training are just some of the processes they use daily to solve clients toughest challenges. They aim to transform their clients’ businesses and reputations by evolving the Digital Experience through gathering insights that matter, delivering lasting value and by adapting and learning quickly.
The staff at REO are passionate about customer experience. They do not hide away from awkward conversations with their clients and pride themselves in being extremely open and honest in ways that prove to be very beneficial. This constructive approach gives them an edge when working to expose hidden opportunities.
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