About
Glassbox is the premier provider of AI-fueled customer intelligence solutions, working with the world’s smartest digital brands to revolutionise the way companies engage and connect with their customers online.
Purpose-built for the enterprise, Glassbox securely captures data across infinite digital interactions to understand the root causes behind customer behaviors, transforming data into decisions so brands can act in mere minutes. Customers across industries and geographies, including Marriot Hotels & Resorts, Quicken, Inc., Credit.com, Danone, L’Oreal, Nestle, Sainsbury's, Air Canada, and 60% of the largest U.S.-based banks, choose Glassbox to translate deep customer insights into enhanced digital experiences, leading to improved brand loyalty, conversions and revenue.
Glassbox has been recognized for its industry prowess and strength of its solutions by G2, named a G2 Top Software Company and a leader in multiple categories based on high satisfaction scores from real customer reviews.
Partnering with Webtrends Optimize has been an outstanding experience. Their collaborative approach and top-tier AB testing technology, combined with the insights derived from Glassbox, empower our shared enterprise clients to continuously optimise their digital experiences, increase revenue, and retain customers. Segment session replays, interaction maps, and struggle scores offer valuable insights into customer behaviors, preferences, and pain points. We are excited to deepen our partnership and continue working with the Webtrends Optimize team to deliver exceptional digital experiences globally.
Alex Richards – Vice President @ Glassbox
Glassbox’s digital experience analytics platform uncovers everything websites need to know about digital customer experience. Their deep understanding of data and friction points makes them the ideal complimentary tech partner for Webtrends Optimize. Combining both really does give a great depth of understanding and we’re looking forward to working on many joint projects together.
Justin Hobbs – Vice President of Partnerships and Demand @ Webtrends Optimize
